Try these steps:

1. Clear your browser cache
2. Try a different browser
3. Check your internet connection
4. Contact library support if problem persists

Ensure your email and phone number are updated in your profile. You can opt-in for email/SMS notifications in account settings.

Check if you are using correct spelling or try different keywords. Use the advanced search with filters for better results.

Verify your credentials. Use "Forgot Password" if needed. Contact library staff if the issue persists.